Payment & Billing Policy
How we price, charge, invoice, and handle billing across BillBasket products.
Plans & pricing
Plans are published on the relevant product page or in your Order Form. Pricing is exclusive of taxes unless explicitly stated. We may revise prices on renewal; advance notice is given at least 30 days before the change takes effect.
Billing cycles
- Monthly
- Quarterly
- Annual (with discount versus monthly)
- Multi-year and enterprise (per Order Form)
Accepted payment methods
UPI, debit cards, credit cards, net banking, NEFT/RTGS/IMPS, QR-code payments, wallet payments, and approved corporate purchase orders. For enterprise plans, bank transfer against invoice is supported on agreed terms.
Auto-renewal
Subscriptions auto-renew at the end of each term using the method on file. You may disable auto-renewal in your account settings or by writing to support@billbasket.in at least 7 days before the renewal date. Refunds for already-renewed terms follow the Refund Policy.
Taxes & GST
GST is applied at the prevailing rate. You are responsible for providing your legal business name, billing address, and GSTIN where applicable so we can raise compliant invoices. Indirect taxes outside India remain your responsibility under applicable law.
Failed payments & suspension
If payment fails, we will retry on a defined schedule and notify the account owner. Continued non-payment may result in suspension of access, including cloud sync, premium features, support, and software updates. Chargebacks may trigger a temporary hold while we investigate.
Currency
Pricing on this site is in Indian Rupees (INR). Cross-border customers may be quoted in USD or another currency under their Order Form.
Invoice issuance
Tax invoices are issued upon successful payment to the billing email on file. You can also download invoices from your account billing page where supported. Adjustments and credit notes are issued where required by law.
Billing disputes
Raise billing disputes within 30 days of the invoice date by writing to support@billbasket.in with the invoice reference and the specific items in question. We respond within 7 working days. Undisputed portions remain payable on time.
Contact
Billing: support@billbasket.in · Enterprise: sales@billbasket.in